AUTONET TV

The Car Fluid Most Drivers Forget—And Why It Matters

Here’s an automotive part you might not be familiar with—the differential.  It’s a component that transfers power from the driveshaft to the wheels.  It’s called a differential because the left and right drive wheels travel at different speeds when you make a turn. During that turn, the wheel on the outside travels farther than the one on the inside, so the outside wheel is turning faster. 

Your vehicle’s differential works by having gears that regulate the whole process.  It has fluid inside to reduce friction between the gears. As you can imagine, those gears have a heavy load to handle, so this differential fluid helps reduce friction between the metal parts as they’re moving.  The fluid also carries heat away from the gears to keep temperatures down in the differential.

After a time, the heat and the loads take their toll on the differential fluid.  It starts to accumulate little metal particles from the gears wearing down.  After a while, your differential fluid isn’t as efficient in cooling and lubricating the gears.  The gears start making noise, aren’t as smooth as before and can reduce your fuel economy.  Let the fluid stay in too long and you can wind up having to replace the differential itself, an expensive repair.

The best way to make your differential last as long as possible is by having the differential fluid changed at intervals recommended by your vehicle’s manufacturer.  Your differential will not only last longer, it will make for smoother operation. It’s especially important if you use your vehicle for towing or do a lot of driving in stop and go traffic.  

It’s a fluid many drivers forget about, but maintaining your differential fluid will pay off in the long run. 

Union Street Automotive
175 W Union Street
Newark, NY 14513
315-331-2525
www.unionstreetautomotive.net

Losing Your Cool (AC Condenser Replacement)

It’s always more comfortable in your vehicle when you can control temperature and humidity in the cabin. Air conditioning, which is standard on most newer vehicles, is a vital part of that comfort, and a key component of that system is the condenser.

The condenser converts the refrigerant gas into a liquid by cooling it down.  There are a few reasons the condenser can fail.  It can start leaking, which is usually caused by faulty seals and tubes, or debris from the road can damage it since it sits in a vulnerable spot at the front of your vehicle.  

Another way your condenser can be damaged is when bits of metal are released after your vehicle’s air conditioning compressor fails and are sent into the condenser. In both cases, you will have to have the condenser replaced as well as other components that are part of the system.

Here are signs that your condenser needs replacing.  When you turn on your air conditioning, it won’t make the air as cold as you’re used to it getting.  Or it may not get cold at all. Since other things can cause those symptoms, it’s best to bring your vehicle in to us to have one of our technicians determine where the problems are.

They’ll check the system’s pressure and thoroughly inspect for leaks.  If the problem is the condenser, they’ll replace it, refill the refrigerant, search for any more leaks in the system and give your air conditioning a final test to make sure it’s operating correctly.  

Keeping your air conditioning system working helps maintain the value of your vehicle.  It not only keeps the cabin cool when it’s hot outside, but also helps the defroster work properly and controls humidity in all seasons and climates.  Now, that’s very cool.

Union Street Automotive
175 W Union Street
Newark, NY 14513
315-331-2525
www.unionstreetautomotive.net

Questions to Ask Your Newark Service Advisor

We find that a lot of Newark drivers are a little tentative when they talk with their automotive advisors. They want to ask questions but don't want to be embarrassed or seem pushy. Vehicles are very complicated and there's more to know about them than most of us have the time to learn. Maybe it's because vehicles have become so much more reliable that the average person just doesn't need to know as much to keep their vehicle on the road.

You know, your local hospital has a Patient's Bill of Rights that they post throughout the hospital. We think our Newark automotive service customers also have a right to ask any question they need to understand what is wrong with their car and what it will take to fix it. They need to feel free to ask the cost and benefits of recommended services. And they certainly have a right to understand the financial end of the transaction.

It's all about the communication. It's a little harder when you're trying to find the right service center in Newark. But once you've developed a relationship, the communication should come easier.

What are some of the barriers to communication? Well, let's go back to the medical example. When your doctor's explaining something to you, it's something that she understands very well and is very familiar with. So she may use jargon you don't understand or that you don't have the education and training that's foundational to understanding what she's trying to explain.

So you fall behind and get frustrated.

It can be the same with your Newark automotive service advisors. Most of them are very busy trying to service and fix cars to get their customers back on the road. So, just ask when you feel you need more information.

Financial related issues seem to be most frustrating to customers. If you're not sure, ask what the payment policies are. For example, there's a big difference between giving your car a quick once over and doing a thorough inspection. Diagnosing a problem may take quite a while. Make sure you know what's done as a courtesy and what has a fee. Remember, you still have to pay for the office visit even if the doctor says you only have a cold.

Communication is a two way street. If you have some real budget concerns, ask your Newark service advisor what he can do. He can give you priorities and options. He can tell you what needs to be taken care of right away for safety or financial reasons. Then you can work out a plan for when to get the rest done. He can also help you with options on the parts. The preference is to always use a high-quality part with a reputation for reliability. But if money is tight, he might be able to find a rebuilt or a used part. He should tell you the difference in the guarantee for the part so you can make a good decision.

Ask about warranties for parts and labor. Be sure to get all the paperwork you need to make a possible claim in the future. Your service center and its technicians stand behind their work and want you to understand precisely what that means.

Be sure to ask for and keep a detailed explanation of all the work that's done on your vehicle. These records will help you keep track of service, warranties and document the good care your vehicle has received when the time comes to sell it.

Give us a call.

Union Street Automotive
175 W Union Street
Newark, NY 14513
315-331-2525
www.unionstreetautomotive.net

How to Radiate Cool (Radiator Care)

There's nothing that radiates cool like a vehicle radiator that's helping to keep your engine running at the proper temperature.  You don't have to baby it, but you can't simply ignore it, either. 

Let's take a quick dive under the hood to let you know what the radiator is doing.  It takes the heat your engine produces and moves that heat outside.  It's not an easy job and heat is an engine's number one enemy.  Now that you're thinking how nice you want to be to your radiator, we have a couple of ideas how you can take care of it.

The easiest thing is to pay attention to your vehicle's temperature gauge. If it gets in the "too hot" or "not hot enough" range, have it checked out soon.  Make sure your coolant is kept at the correct level and if you see a trend that you have to add coolant more than a couple of times a year, you might have a leak.

Even if there are no obvious problems, every couple of years or so, consider taking your vehicle in for radiator maintenance.  A technician can run a pressure check for leaks and ensure that the thermostat and radiator cap are working correctly.  The technician will check that fans are running like they should so they can move air over the radiator and heat away from the coolant inside.

Ask your service advisor when you should have your radiator flushed and coolant replaced according to the manufacturer's recommended intervals.  In addition to cooling, coolant has corrosion inhibitors which stop working after a while.  Without those corrosion inhibitors, the inside of your radiator can literally start rotting away.  Keep in mind that the coolant level must be kept at manufacturer's specifications since if those corrosion-preventing chemicals aren't touching the metal, they're not preventing corrosion. 

Different vehicles use different coolants, so your service facility will make sure yours is getting the correct one.  Keep your coolant system happy and one day, maybe you can order up a custom license plate, "RAY-D-8."

Union Street Automotive
175 W Union Street
Newark, NY 14513
315-331-2525
www.unionstreetautomotive.net