315-331-2525 | 175 W Union St Newark, NY 14513

REVIEWS

You Don't Have to Take Our Word for It!

Here's what some of our satisfied customers have to say about Union Street Automotive:

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02/15/2024

Very nice and friendly people. Fast service.



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12/11/2023

The guys were very quick with my inspection and friendly and helpful!



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11/14/2023

Great business whether you just need an inspection, or emergency roadside assistance. Definitely recommend. Friendly staff and overall, just a nice local business.



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07/24/2023

I'm so glad a friend recommended this shop. They explain what's going on and my truck ('05 Frontier) hasn't been this nice to drive since I bought it 6 years ago. I'll never go anywhere else as long as I live up here.



07/05/2023

These guys saved my butt when no one else would tow on independence day.



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04/28/2023

We love it there. Always go there for our service needs and gas. Attendants are nice and the service manager, Travis, is the best person. We trust him. And that says something about a car repair guy. Even his mom and dad who own it are pretty cool.



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02/14/2023

This is where I always get the best service. Professionals and affordable.



01/14/2023

Took my truck in for a state inspection. Unfortunately, it didn't pass because of loose tie rods. The service department showed me everything that was needed, and an upfront cost as well. Very knowledgeable, helpful & quality service oriented group!



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10/25/2022

Recently moved to Newark and was hoping to find a good honest place for auto service.They took me on short notice, diagnosed the problem and only did what was needed. Found my place



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09/16/2022

Excellent personal service.



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09/13/2022

Once again I am stunned again by Union Street Automotive, very honest people who charge fair prices. My sister brought her car back to union street after having an issue with leaking fluid related to another shops repair job, the mechanics at Union Street did dye tests and figured out it was simply some loose bolts. If you're worried about a shop trying to pressure you into maintenance you don't necessarily need or doubt their integrity look no further. Union Street Auto has your back!



08/28/2022

The tow driver was great today! My insurance company said it would be almost 2 hours before they could get a driver to come get us, but he was there in maybe 30 minutes. He took great care of us. I sincerely hope I never need another tow anytime soon, but if I do I'll be sure to call him.



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08/20/2022

Fair, fast, and honest



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04/29/2022

A company that takes pride in its work. If there is an issue they will go out of their way to make it right.



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04/05/2022

Fast, friendly and great communication.



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02/12/2022

They towed my car first time following an MVC with a deer and the second time being towed to the body shop. Excellent crews. Thank you.



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12/24/2021

The staff here is awesome! Very knowledgeable, friendly and accommodating. Highly recommend taking your car here for services.



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11/21/2021

Called to make appointment to get winter tires put on and got me in the next day.Travis was fast and professional.



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08/31/2021

Staff was helpful



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08/05/2021

Always fixed right the first time!! ??



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06/02/2021

Thank you great service and they don't charge storage if you're going to have them work on your car



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05/19/2021

Great service, towing and reasonable priced.



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10/31/2020

Always a positive experience when taking my vehicles to be fixed. Honest and knowledgeable team!



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09/27/2016

I am always a happy customer here. They always get us right in, even on Saturdays! The staff is great, thank you all for always giving us the best service!



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02/09/2017

Great for routine things like oil changes and great for making times that stink, like a flat tire or needing a tow, not be so terrible. Would recommend to all my friends!



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07/28/2020

Friendly and great service.



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12/27/2012

This is by far the best kept secret in town! Friendly service, fair prices and excellent service + knowledgability on all things automotive (and then some!). I have been going there since I moved here almost 8 years ago + they keep my car running in tip-top shape (and my car is almost 10 years old). Whether you just need gas, a quick drink, accidentally run over something + need your tire fixed in a flash, an inspection or major repairs...they are THE ONES to go to! Great place, great people...you can't ask for anything more :)



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10/24/2015

I was traveling through the area and Union St. was there to help me when I needed it.



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06/18/2017

Friendly attendants



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08/31/2017

Great people, very friendly



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11/01/2017

Very friendly. Quick, old time garage atmosphere.



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11/17/2017

I never got bad service and always great people to talk to when I take my vehicles in for repairs.



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12/01/2017

Everyone is awesome. Helpful and they care.



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01/16/2018

Always does a great job. Wont take my vehicle anywhere else.



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01/19/2018

Very knowledgeable and honest. Great service!!!



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01/27/2018

Love this gas station they are one of the few that still pump the gas for you!!! I hate pumping gas so yes this is highly recommended.



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02/20/2018

I needed to get my old rust bucket towed from my house to a dealership. Union st was the company sent by my roadside assistance. I received a call from the driver within 5 minutes of my request to confirm the details and he said he would be here within 30 minutes. He arrived before the 30 minutes was up and was very friendly and efficient, even though it required a bit more work than I think he expected. I would definitely recommend these guys for towing.



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03/13/2018

Best repair facility in the area. Friendly staff



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07/20/2018

Very Friendly Very Helpful They have a Lot of Respect for the Customer the way it should be.



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08/15/2018

Great services



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08/21/2018

Very nice people . Very happy to help you with whatever you need .



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09/21/2018

They do an awesome job here



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11/13/2018

Very detail oriented. Nice, polite staff.



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01/24/2019

Good people work here



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02/02/2019

Good.



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05/13/2019

Have always been a great help. Honest bunch of guys



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06/12/2019

Jeff always gives great service for a cookie!



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06/28/2019

Motorcycle inspection quick and easy. The guys were great.



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08/18/2019

Kirk Jr was the best!!! Made the impossible possible!!!



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10/02/2019

Great service!



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10/07/2019

I brought my car in to these guys and I can't rave enough about the awesome service! They did exactly what my car needed at the time, and suggested a few things that needed attention. I will definitely be going there before anywhere else for service on my car. Very friendly staff, fantastic service and good prices. Yes, I do recommend this place.



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10/08/2019

Great people and service



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12/03/2019

Very reasonable gas prices. They still pump gas for you and clean your windows. Friendly staff and they do a great job in the shop as well.



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06/19/2020

Great service



reviewiconHonest Auto Shop
04/15/2019

Have always been a great help. Honest bunch of guys


reviewiconFast and Courteous
06/12/2019

Motorcycle inspection quick and easy. The guys were great.


reviewiconHighly Recommended
01/22/2020

I brought my car in to these guys and I can't rave enough about the awesome service! They did exactly what my car needed at the time, and suggested a few things that needed attention. I will definitely be going there before anywhere else for service on my car. Very friendly staff, fantastic service and good prices. Yes, I do recommend this place.


reviewiconBest Auto Shop
09/19/2019

Great people and service


reviewiconAmazing Service
06/29/2020

Very reasonable gas prices. They still pump gas for you and clean your windows. Friendly staff and they do a great job in the shop as well.


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